Shipping policy
DELIVERIES
We send out all parcels using the Royal Mail Tracked service.
UK Standard Delivery
- Express Delivery : £5.50 - Aim: 1 Working Day*
- Standard Delivery : £4 - Aim: 2 Working Days*
- International Delivery: £20 and 5-20 Working Days*
*From dispatch. We aim to dispatch orders within 48 hours of receiving.
Please calculate all delivery services in working days, our courier does not deliver on national/bank holidays nor will orders be dispatched on these days.
International Orders, Please note you may need to pay duty and taxes when items arrive depending on your country/cost of you order. All items are shipped from the UK
We do not ship to BFPO or PO Box addresses.
Although we use all reasonable means to ensure that your order is delivered within a specified time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will do our best to inform you of any unexpected delay via email using the details given when placing the order.
We are unable to change your delivery address once an order has been dispatched.
Please allow an extra working day for deliveries over UK Bank Holidays
If you have any queries regarding an order placed with us please Contact Us.
CLICK AND COLLECT
We offer a free Click and Collect service that allows you to collect your online order in store during our opening hours (at the top of our home page and Facebook page). Please allow up to 48 hours for your order to be ready. After placing your order, you will be sent an email/ SMS notification when it is ready to collect. Please collect from the shop within 7 days.
96 Aberford Road
Oulton
Leeds
LS26 8HP
